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8
October
2024
Updated
6
November
2024

Ideal Logic Air ASHP Review

Image of an ideal logic air heat pump outside a house, by a bench in the sun

The Ideal Logic Air is a popular heat pump manufactured by Ideal Heating (UK). 

Choosing an air source heat pump isn’t easy, so in our Ideal Logic Air review, we’ll cover what you need to know to determine if this is the most suitable unit for your property.

Below, we’ll cover:

   
           
  •                        A summary of our Ideal Logic Air Review        
  •        
  •                        Size guide and which properties are suited to the Ideal Logic Air        
  •        
  •                        Expected installation costs        
  •        
  •                        Noteworthy features of this air source heat pump including: efficiency, ease of servicing, warranty, noise levels, and operating temperatures        
  •    

In Summary: Our Ideal Logic Air Review

Our Ideal Logic Air review is a detailed one; a 10-minute read. If you’re stuck for time, bookmark this page for later and read this overview instead. 

Ideal Heating is one of the leading brands in the UK heating space, with over 45,000 Trustpilot reviews averaging 4.8/5 out of 5 stars.

Size wise, the Logic Air heat pump is suitable for 2-4 bedroom properties, with outputs of 4kW-10kW on offer.

Expect to pay £5,000 on average for your installation. Whilst the total price is likely to be around £12,500, this is discounted to around £5,000 thanks to the £7,500 in government funding available via the Boiler Upgrade Scheme. 

screenshot from the dwellow website, a screen from the customer quote journey for heat pumps

The Logic Air has a whole raft of features that make it one of the most popular heat pumps to install in the UK including: 

  • Incredibly high efficiency ratings
  • A huge 7-year warranty
  • Ease of maintenance helping to reduce annual costs
  • Low operating noise levels; 52db(A) for the 4kW unit
  • Compatible with solar panel systems
  • Perfect to use alongside the Ideal Halo Air intelligent thermostat, so you can remotely control your heating

Get fixed prices on the Ideal Logic Air heat pump using our clickable air source heat pump tool here. 

Ideal Logic Air Review

a front on image of the ideal logic air heat pump, no background.

Heat Pump Sizing

Before going any further in our review, you’ll need to determine whether the Ideal Logic Air is suitable in size. 

This unit is available a few different outputs including: 

  • 4kW
  • 5kW
  • 8kW
  • 10kW

The range of sizes on offer generally means the Logic Air heat pump would be suitable for properties from a 2-bedroom flat through to a compact 4-bedroom house. 

However, heat pump sizing isn’t as simple as how many bedrooms your property has. Dozens of factors affect the exact size Ideal Logic Air heat pump you’ll need including: 

  • How many bathtubs and showers you have
  • The size of your property
  • Quantity of radiators, how efficient they are and the average temperature you set your central heating too
  • Average outdoor temperature in your local area
  • The overall hot water demand in your property
  • The list goes on and on…!
image of an ideal logic air heat pump on a white platform with a black background

We’ve written a detailed guide to air source heat pump sizing here. 

As you can see, one 2-bedroom property might see a 4kW Ideal Logic Air suffice. However, another 2-bedroom property might need 5kW or higher. 

Our heat pump quote form here takes into account your property details to determine what size heat pump you need. So, if an Ideal Logic Air isn’t suitable, we’ll suggest another unit (such as the Vaillant aroTHERM R290).

Installation Costs For The Ideal Logic Air

A typical property in the UK using an Ideal Logic Air, will see “net” installation costs of around £5,000. This is a ball-park figure as each installation is different (even when fitting a heat pump in similarly sized properties). 

We say “net”, as the actual price would be closer to £12,500 in total for a 5kW-8kW unit. However, the government has introduced a grant called the Boiler Upgrade Scheme. 

Put simply, this grant allows the majority of UK households to gain access to £7,500 in funding towards an air source heat pump, reducing the cost to approximately £5,000. 

Image from the dwellow website, shows a heat pump with the text "get a quote' below

The eligibility criteria is extremely simple:

   
           
  •                        Own the property where the ASHP will be installed        
  •        
  •                        Use a MCS accredited installer (this is important, DIY installations aren't eligible for the Boiler Upgrade Scheme)        
  •        
  •                        Have your MCS accredited engineer install and commission your Ideal Logic Air heat pump within 120 days of you applying for the Boiler Upgrade Scheme        
  •    

Our installations / quotes typically include: 

   
           
  • Heat loss survey
  •        
  • Grant eligibility check
  •        
  • Air source heat pump and hot water cylinder installation
  •        
  • Suitable thermostat and controls
  •        
  • Up to 1 radiator upgrade to improve efficiency
  •    

You can get fixed prices for the Ideal Logic Air here. If the Ideal Logic Air isn’t the most suitable for your property, we’ll suggest something that is (such as the Mitsubishi Ecodan or Vaillant aroTHERM). 

For further reading, we’ve written a detailed guide covering the Boiler Upgrade Scheme and other air source heat pump grants here

Ideal Heating Reviews

Ideal Heating is a UK manufacturer of boilers, heat pumps, cylinders and heating controls. They're best known for their mid-priced boilers (the Logic and Logic Plus) that come with a long warranty. But, now they've started to make waves in the air source heat pump industry with the Ideal Logic Air ASHP. 

Like any product you plan to invest thousands of pounds into, you'll want to check out the company you're buying it from. After all, they’re the ones that you’ll need to contact if you have any problems during the warranty period, so you’ll want to ensure they’re responsive.

And jumping over to Trustpilot, we can see the reviews of Ideal Heating are plentiful and positive; 4.8/5 stars from over 48,000 reviews.

A screenshot from the Trustpilot website, showing Ideal Heating trust pilot score
(Source: Trustpilot)

But that’s not all. If we dig through individual reviews you can see that Ideal Heating - as a brand - goes above and beyond when it comes to customer service.

Bear in mind many national brands take weeks to rectify problems with their installations / services, yet Ideal Heating in this instance was able to rectify issues within a matter of 1 working day.

A screenshot from the Trustpilot webstie, showing a positive review for an ideal logic air heat pump

Features of The Ideal Logic Air

Image of an ideal logic air heat pump, the ideal water cylinder, the halo thermostat and the app all togetherras a bundle

Incredibly Efficient 

The Ideal Logic Air made it onto our list of the most efficient air source heat pumps in the UK for good reason. It’s rated at  A+++ when operating at 35°C and has an efficiency rating of A++ at 55°C.

image of the A rated efficiency of the ideal logic air heat pump

But what does that really mean? 

If you refer to the data sheet provided by Ideal Heating here, you’ll notice both COP and SCOP ratings. These are different ways to measure efficiency, with ratings based on 1kWh of energy consumed. 

So, if a unit has a COP/SCOP of 5.34 (which the 4kW Ideal Logic Air does for heating at 35°C), it’s using 1kWh of electricity to produce 5.34kWh of heat. By this measurement, it’s 534% efficient. 

A more realistic operating temperature for an air source heat pump is 55°C. At 55°C the Ideal Logic Air works at 3-3.07 SCOP (depending on the size unit you have), so works at over 300-307% efficiency.

Compare that to the most popular boilers in their range. These only operate at approximately 94% efficiency, so they'd use 1kWh of gas to produce 0.94kWh of heat.

Put simply, the Ideal Logic Air in all scenarios, is one of the most efficient air source heat pumps on the market, helping to slash your energy bills.

Long Warranty

A short warranty openly tells you what a manufacturer thinks of their product. It also means that after that warranty period, you’ll be footing the bill for any costly repairs. 

In the air source heat pump industry a short warranty would be 2-years. By comparison, Ideal Heating offers a massive 7-year warranty with the Ideal Logic Air. This is backed up by a 12-month workmanship warranty for any installations completed by us at Dwellow. 

Get your Ideal Logic Air fitted with a long manufacturer’s and workmanship warranty using our clickable form here

Easye of Service & Maintenance

Upfront cost isn't the only thing you need to focus on when purchasing an air source heat pump. They require maintenance, and this maintenance can vary in cost. 

For the Ideal Logic Air, maintenance costs are about as cheap as it gets thanks to: 

  • A factory fitted magnetic and particle filter (keeping your system clean)
  • Ease of access for all aspects of hydraulic servicing (saving time and money)
  • Only one side of the heat pump needing access for servicing (quick and easy to work on)
  • Health checks on your Ideal Logic Air can be done remotely (removing the need for a costly site visit if your system develops an error)

Low Operating Noise

Heat pumps aren’t particularly quiet. Their noise levels are partly offset by them being installed outside. However, you’ll still want to choose a heat pump that has reasonably low operating levels. 

image of the quiet mark stamp of approval (logo)


The Ideal Logic Air is Quiet Mark approved, thanks to it operating at 52 db(A) for the 4kW and 5kW models. 

8kW and 10kW models are naturally slightly noisier, but still extremely quiet, with an operating noise level of 55 db(A). This is comparable to an average gas boiler, and much quieter than a typical air source heat pump. 

Smart Grid & Solar Compatible

1,000s of households now utilise solar panels to power their air source heat pump. However, for that to be possible, you’ll need to choose an ASHP that has solar compatibility. 

This allows your installer to easily connect your solar panels to your air source heat pump. The Ideal Logic Air comes with solar compatibility!

Looking to install an air source heat pump, solar panels and have them work together? 

Contact our experts here and we’ll develop the best solution for your property. 

Halo Air Thermostat

image of the halo thermostat

The Ideal Logic Air can be used directly with the Halo Air intelligent thermostat.

It's an easy-to-connect thermostat that's WiFi compatible (non-WiFi version available). That allows you to control up to two zones of heating remotely, as well as diagnose any issues with your air source heat pump via the mobile app.

Jump over to our air source heat pump pricing page to get your fixed price on-screen for an Ideal Logic Air.

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