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Let's get started

You'll have your personalised heat pump recommendation in a couple of minutes. We're going to:

Ask a handful of questions about how you heat your home today - like where you set the thermostat to stay comfy.

Then ask you a few more about your home itself. This will help us estimate how much energy you use to heat it today.

We'll then check your eligibility for a £7,500 government grant and crunch some numbers to generate your personalised recommendation.

If you're not sure at any point, don't worry. We're just a phone call away.

First, why are you looking to upgrade?

Pick the main reason why you're looking to change.

What type of central heating do you have today?

We're asking as this helps us understand how much it costs to heat your home today.
How to tell?
  • Most homes run on mains gas - if you have a gas meter this is likely to be right
  • If you have large bottles outside your house, you'll likely have LPG
  • Do you have a tank that you get filled up each year? Then you'll have oil
  • If your have overnight storage heaters or radiators that are plugged in, pick electric

Do you have a hot water cylinder?

This is normally a tank in an airing cupboard, garage or under the stairs.
Tips if you're not sure
  • A hot water cylinder stores hot water for you to use during the day
  • Lots of houses have what are called combi boilers - these heat water when you need it so you won't have a cylinder if you have one
  • If you don't its ok - we'll need to look for a place for a hot water cylinder to be installed. It could be a cupboard or in your garage

What temperature do you tend to set your thermostat at when at home in the day?

The temperature that keeps you comfy when sat on the sofa

How would you describe your home?

This helps us estimate your energy use. Different types of homes heat up and cool down differently, which impacts how much energy you need to keep you warm in winter.

Roughly when was your home built?

This is important as it helps us estimate how your property is constructed.

Typically, more modern homes are better insulated and use less energy. If you've upgraded your insulation, we'll factor that in when we discuss your quote.

How many bedrooms does your home have?

We use this to estimate the size of your home

Do you have space in your garden for a heat pump?

A heat pump will often be installed in the back garden of a property.
How much do you need?
  • 1 - 1.5 meters of vertical space to fit the heat pump standing upright
  • 1 - 1.5 meter of width
  • At least 1.5 meters of unobstructed space in front of the heat pump
How much do you need?
  • 1 - 1.5 meters of vertical space to fit the heat pump standing upright
  • 0.5 - 1 meter of width
  • At least 1.5 meters of unobstructed space in front of the heat pump

Last question, what's the address of your home?

We use this to check your eligibility for the £7,500 government grant.

We do this by checking if you have a valid EPC. If you don't its not a problem. We'll arrange to have one completed, free of charge, as part of your survey.
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Thank you for answering our questions
Checking if your home has an up-to-date EPC
Using your address to check how cold it gets in winter
Estimating your home's heat loss based on what you told us
Hand-picking a heat pump for your home and creating your quote